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Lack of a unified content platform
Lack of a unified content platform leads to low community activity and a lack of a unified platform for communication and interaction, which can reduce user engagement and stickiness
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Unable to effectively listen to customer voices
Lack of feedback channels for quick listening and collecting user voices, unable to further understand the shortcomings of products and services in order to effectively maintain brand effect
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Complex application development adaptation
Mobile devices are diverse, and apps need to be compatible with various devices and screen resolutions; Large mobile development costs for small accounts in terms of model adaptation and compatibility debugging
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Business requirements cannot be quickly implemented
The content of the app is complex and ever-changing, but the client version of the user may not be updated in a timely manner, and the new version always needs to be forward compatible