Solutions
Value Chain
Customer MDM&CEP
Solutions
The Lenovo customer intelligent operation solution integrates AI technology into operations, supporting diversified membership benefits, automated marketing, personalized recommendations.
Scene 1: AI Build User Profile
Support automatic generation of user tags through user attributes, user behavior, and user preference information, as well as AI prediction tags generated through algorithm modeling.
Tags
AI
Scene 2: Full Customer Journey+Full Touch AI Intelligent Marketing
Support the use of AI technology to extract marketing SMS copy labels, automatically classify content.Automatically identify the user's status throughout the entire customer journey and output corresponding strategies.
Touch
AI
Automatic
Scene 3: AI Empowers Customer Operation
Multi scenario insights and data analysis based on user behavior and tag. Empowering to attract new users, convert active users, promote activity through silent users, and optimize product iteration through various operational tools.
Insight
Analysis
Optimize

Customer Loyalty Plan Based on Member Rating

A customer loyalty program is a program your business offers that rewards customers for their continuous purchases from you.

Comprehensive and Refined Membership Management

Help businesses connect users more conveniently, connect the omni-channel to attract customers, improve sales conversion efficiency, increase market management, and achieve precise conversion.

Full Customer Journey+ AI Personalized Touch

Improve the accuracy of crowd selection, increase real-time touchpoints triggered by behavior, establish a continuous touchpoint mechanism for automated marketing, and provide personalized recommendations

Omni-channel Customer Intelligent Insights

Help enterprises analyze data, extract valuable information, insight into customer needs and behavioral habits, thereby optimize marketing strategies and improve performance.

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