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Lack of global operation experience for enterprises go overseas
E2E IT operation capability is an urgent must for enterprised going overseas, while it's hard to build up a global IT support team in a short time due to culture/language difference, communicational gap and timezone variety.
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IT operation capability is behind repid development of enterprises
The existing operational model can't meet business requiements as large scale implemetation of enterprise digital transformation. Issues emerge such as no unified user service interface or operational roles & responsibilities blurs
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Hard to drive IT operation transformation
Lack of innovation & transformation methods, in addition to insufficiant utilization even with intelligent operational tools already online.
