Solutions
Requirements and Challenges
- The client is facing difficulties in carrying out after-sales services and supply chain management for overseas market:
- · Lack of a complete end-to-end system and corresponding capabilities to support overseas after-sales, resulting in an incomplete service chain;
- · Unable to effectively carry out service settlement, and lack of efficient financial processing.
BASD Solution
Lenovo self-developed overseas after-sales supply chain and warehouse management system
· Provide efficient and low-cost Lenovo self-developed overseas after-sales supply chain and warehouse management system, equipped with flexible and customizable SLA templates to ensure that customers enjoy the best service;
· Provide comprehensive financial reconciliation and billing capabilities to ensure efficient and smooth business processes;
· Simplify the operation process and improve business efficiency.
Customer Benefits
- · Visualization of SLA data：Customers can easily track the after-sales chain and warehouse service levels, achieving direct control over service quality;
- · Quantifiable and accurate service document tracking: Enables customers to more easily understand the implementation of services;
- · Improve financial reconciliation and billing capabilities: Help customers achieve convenient and efficient financial processes, thereby improving overall operational efficiency.
