Productdetail

Industry Pain Points

With the rapid development of IT technology, IT systems are becoming increasingly complex, and the stable operation of the core business of enterprises is increasingly dependent on the stability and reliability of IT resources. Business users also have higher requirements for the response efficiency and quality of the IT department.

Unclear strategic planning

Enterprises'IT strategies lacking a clear, comprehensive, and feasible plan during development and implementation could result in suboptimal returns on IT investments and efforts.
IT capability does not match the business development

As IT technology is continually updated and iterated, the challenge now is how to better empower businesses within enterprises, thereby raising the bar for IT support capabilities.
High IT operation cost

How to clarify the responsibilities of IT operation and maintenance, improve the automation level of IT operation and maintenance, and reduce business maintenance costs and personnel costs are challenges faced by many enterprises.
How to recognize the business value of IT operation

The lack of communication between IT and business, and the lack of clarity about the consistency of IT and business goals, have led to differences in business recognition of the value of IT

Our Solution

Customer Value

Our Customer

Lenovo： Proactive management of IT operations in the process of digital transformation

With the rapid changes in Lenovo's internal business environment and the post pandemic era, we are continuously improving customer satisfaction, increasing efficiency, and optimizing costs

A certain Fortune 500 manufactoring enterprise： Assist in improving the standardization of IT operations management and enhancing customer experience

Assist the enterprise in unifying the user interface between domestic and overseas, significantly improving the efficiency and quality of business system operation; The functional positioning of each team, the improvement of business processing efficiency and service professionalism; Quickly adapt to sensitive business; Reduce operational costs while improving service quality

A leading new energy enterprise： Assist IT operations transformation

Through Lenovo consulting solutions, we aim to assist the company in standardizing its overseas IT services, which can be quantitatively measured, establish a continuous optimization management foundation, support the smooth operation of overseas businesses, establish an active support system, complete the transition from responsive to proactive, enhance the proactive management of IT services for business operations, and seek automation opportunities for daily work to reduce costs and increase efficiency

Authoritative Recognition